Shipping policy

Your Wagglo is on the move 🐾

Once your order is placed, our team gets it packed and ready for its journey to you as quickly as possible.

Order processing:
Please allow [1–3 business days] for your order to be processed before shipping.

Estimated delivery:

Australia: [insert timeframe]
New Zealand: [insert timeframe]
International: [insert timeframe]

Delivery times are estimates and may vary slightly depending on your location, carrier delays, public holidays or busy periods.

Tracking your order

As soon as your order ships, we’ll send you a tracking number so you can follow your Wagglo all the way to your door.

Where do we ship?

We currently ship to [insert countries/regions].

If your location isn’t available at checkout, reach out to us and we’ll see what we can do.

Wrong address?

Dogs are great at chasing things. Parcels… not so much.

Please double-check your shipping address before placing your order. If you notice a mistake, contact us as soon as possible and we’ll do our best to fix it before your order ships.

Delayed or missing parcel?

If your tracking looks stuck or your parcel hasn’t arrived within the expected timeframe, contact us at [your Wagglo email] and we’ll help investigate.